Shipping policy

All parcel shipments are sent with Photo Proof of Delivery. To have the requirement for your shipment removed, submit a Support Ticket to review your order options. If the requirement is removed from your order, Humanscale will not authorize carrier claims on your shipment.

Once an order has shipped, any requested changes to delivery services must be coordinated through Humanscale and may be subject to additional fees. Customers are solely responsible for any costs, fees, or charges arising from delivery modifications made directly with the carrier.

Please note that shipments cannot be completed to PO boxes.